Quick answer
KindHOA boards can print and mail First-Class or Certified letters from Community Operations → Mailings (or from a violation). Pay postage by card when you send — from $3.99 First-Class, $12.99 Certified, or $17.99 Certified with return receipt on Good Neighbor. Board Automation adds AI draft and 8% off postage.
Volunteer boards still need paper for some notices. Skip the trip to the post office — draft once, pay postage, and track the letter without leaving KindHOA.
Last updated July 24, 2026. By Joseph, Founder of KindHOA against KindHOA pricing and Physical mail feature.
Postage is not bundled into the $0 or $29/month subscription. You pay only when you send. Board Automation receives 8% off the Good Neighbor list price. Confirm the live quote at checkout.
First-Class letter
Per letter, card checkout
Certified Mail
Trackable delivery
Certified + return receipt
Proof of delivery option
Letter templates
Payment method
ACH not accepted for postage
Subscription required
Postage is never unlimited free
Amounts reflect KindHOA’s published postage table (kindhoa.com/pricing and in-app quote). Payment processing for postage is absorbed in the list price — no separate card surcharge line.
First-Class fits routine board correspondence when your documents allow ordinary mail. Certified Mail (and Certified with return receipt) fits notices that start a cure period, hearing, or fine — when you need a trackable mailing record. Always follow your CC&Rs and state association statutes; KindHOA is the delivery workflow, not counsel.
Drafting help: use the free violation letter builder for structure, then send via Mailings when you need paper proof. Compare software cost with the software savings calculator.
“Postage uses your HOA board payment method — KindHOA charges the board card for print & mail only after you confirm the quote, then submits the letter to our print-and-mail partner.” (Product flow: Community Operations → Mailings.)
Already comparing platforms that advertise USPS mail? See KindHOA vs HomeHerald and KindHOA vs ManageCasa.
Yes. Board members with Community Operations access open Mailings (or Send physical letter on a violation), draft the letter with a template, choose First-Class or Certified, and pay postage by card. KindHOA’s print-and-mail partner prints and mails the letter only after payment succeeds. Templates work on Good Neighbor; AI draft and 8% off postage are on Board Automation.
On Good Neighbor, published list prices are $3.99 First-Class, $12.99 Certified Mail, and $17.99 Certified Mail with return receipt (per letter, card checkout). Board Automation pays 8% less — about $3.67, $11.95, and $16.55 respectively. Confirm the quote in-app at checkout; prices may change when postage tables update.
No. Good Neighbor ($0/month) and Board Automation ($29/month) do not include unlimited free postage. You pay per letter by card when you send. That keeps the subscription predictable while boards only pay for letters they actually mail.
No. Postage checkout is card-only on the HOA board billing account. KindHOA does not accept ACH for postage because bank payments can reverse after a letter has already been printed and mailed.
Use First-Class for routine notices when your governing documents allow it. Use Certified Mail (or Certified with return receipt) when your CC&Rs or state law require trackable delivery for fines, hearings, or other clocks that need proof of mailing. Confirm requirements with counsel — KindHOA provides the delivery channel, not legal advice.
Yes. Open the violation → Send physical letter to start a draft tied to that ticket, or create a letter from Community Operations → Mailings. After card payment, the letter is submitted for print and mail and you can track status in Mailings.
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