KindHOA boards can print and mail First-Class or Certified letters from Community Operations → Mailings (or from a violation). You pay postage by card when you send — from $3.99 First-Class, $12.99 Certified, or $17.99 Certified with return receipt on Good Neighbor. Board Automation adds an AI letter draft and 8% off postage. The letter is submitted to KindHOA’s print-and-mail partner only after payment succeeds.
Full feature details: HOA physical mail. Draft structure first with the free violation letter builder.
Volunteer boards still need paper for some notices — cure letters, hearing notices, and other clocks that require a mailing record. KindHOA keeps that workflow next to violations and ARC instead of a separate mail vendor login.
How much does KindHOA physical mail cost?
Postage is not included in the $0 Good Neighbor or $29/month Board Automation subscription. You pay per letter:
| Class | Good Neighbor | Board Automation (−8%) |
|---|---|---|
| First-Class | $3.99 | $3.67 |
| Certified Mail | $12.99 | $11.95 |
| Certified + return receipt | $17.99 | $16.55 |
Confirm the live quote at checkout — amounts follow KindHOA’s postage table and may update when rates change. ACH is not accepted for postage (card only on the HOA board billing account).
Model overall software savings with the software savings calculator.
How do you send a physical letter?
- Open Community Operations → Mailings, or open a violation → Send physical letter.
- Draft with a template (general, violation, cure, hearing). On Board Automation you can use AI draft.
- Confirm the HOA from-address, choose First-Class or Certified, review the quote, and pay by card.
- After payment, KindHOA submits the letter for print and mail. Track status in Mailings.
See the step-by-step notice writing guide: How to Write an HOA Violation Notice.
First-Class vs Certified — when to use which?
Use First-Class for routine board correspondence when your governing documents allow ordinary mail. Use Certified (or Certified with return receipt) when your CC&Rs or state law expect trackable delivery for fines, hearings, or other clocks that need proof of mailing. Confirm requirements with association counsel — KindHOA provides the delivery channel, not legal advice.
How does KindHOA compare to platforms that advertise USPS mail?
HomeHerald markets physical USPS mail as one of several resident channels; ManageCasa markets USPS RealMail. KindHOA’s edge for many volunteer boards is pay-per-letter print & mail on a permanent free ops tier (templates included; AI draft + 8% off on Board Automation) without buying a separate engagement or PM suite. Compare honestly:
FAQ
Is physical mail free with KindHOA?
No. Good Neighbor is free forever for software, but postage is pay-as-you-go by card. That keeps the subscription predictable while boards only pay for letters they send.
Can Good Neighbor boards send physical mail?
Yes. Templates and card checkout work on Good Neighbor. Board Automation adds AI letter draft and 8% off postage.
Where do I learn more?
Read HOA physical mail & Certified letters or start KindHOA free.