Untangling the holiday lights from June
KindHOA is software — not a property manager, law firm, or bank. By using us, you agree to a few common-sense rules that protect you, your neighbors, and us. The full terms are below.
By accessing or using the KindHOA website, application, or services (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Services. KindHOA is a product of Kind Tech LLC, a Colorado limited liability company. KindHOA provides software to help Homeowners Associations (“HOAs”) manage their communities.
KindHOA is a technology platform and software provider. We are not a property management company, a law firm, an accounting firm, or a financial institution.
You are solely responsible for all data, documents, communications, and financial records (“User Content”) uploaded, transmitted, or stored through the Services. You agree not to:
KindHOA reserves the right to suspend or terminate accounts that violate these guidelines without prior notice.
KindHOA provides communication and management tools. We are not a mediator, arbiter, or party to any dispute between HOA members, the HOA Board, residents, or third parties. You agree to release KindHOA (and our officers, directors, agents, and employees) from any claims, demands, and damages arising out of or in any way connected with such disputes.
Certain features of the Services are subject to subscription fees. All fees are non-refundable unless otherwise required by law. KindHOA interfaces with third-party payment processors (e.g., Stripe) to facilitate transactions between residents and the HOA. We do not hold, escrow, or direct these funds. We are not liable for payment disputes, chargebacks, failed transactions, or errors made by the payment processor or your banking institution.
KindHOA uses Stripe for online dues collection and vendor payouts. Fees fall into three buckets:
Board Automation subscription billing ($29/month when subscribed) is separate and managed under Settings → Billing in the app. KindHOA does not hold, escrow, or direct resident or vendor funds beyond facilitating payment routing through Stripe.
Each community receives generous included file storage for documents, photos, and other uploads stored through the Services — sized so typical associations can keep years of records without worrying about capacity. Current included allowances are published on our pricing page and in the product (Essentials): Good Neighbor includes 5 GB; Board Automation includes 25 GB. Individual features may also have separate file-count or per-file size limits.
Communities on Board Automation with an active paid subscription may purchase optional Extra Storage packs (+25 GB for $5/month each, stackable) if they ever need more room. Extra Storage is billed as a recurring add-on on the same Stripe subscription as Board Automation and is managed under Essentials. Packs may be removed only when current usage fits within the lower limit after removal.
If a community exceeds its storage allowance, new uploads may be paused until space is freed (by deleting unused files) or additional Extra Storage is purchased. Existing files remain available. KindHOA may update included allowances, pack sizes, and prices; material changes will be reflected in the product and, where required, noticed under Section 10.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINDHOA AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT.
IN NO EVENT SHALL KINDHOA’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE AMOUNT YOU PAID KINDHOA, IF ANY, IN THE PAST 12 MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KINDHOA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
You agree to indemnify, defend, and hold harmless KindHOA, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of the Services, including but not limited to any claims arising from HOA governance, financial management, or disputes between residents.
KindHOA offers optional AI-powered features, including an AI document assistant (“AI Chatbot”), powered by Google’s Gemini API. By using these features, you acknowledge and agree to the following:
We may modify these Terms at any time. If we make material changes, we will provide notice through the Services or by email. Your continued use of the Services after the effective date of the changes constitutes your acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action or proceeding related to the Services shall be brought exclusively in the state or federal courts located in El Paso County, Colorado. Kind Tech LLC is organized under the laws of the State of Colorado.
