Queuing up the announcements
Email support@kindhoa.com. A real person replies on weekdays — typically within a day. Priority email support is faster for Board Automation. No phone support, no live chat — just email from people who build KindHOA.
Email support@kindhoa.com. A real person replies on weekdays — typically within a day. Priority email support is faster for Board Automation.
Support
Feature ideas
Human response time
Onboarding & migration
Company
KindHOA is HOA software from Kind Tech LLC — not KindHealth. We do not offer phone support or live chat. Board Automation's Smart Assistant (sparkles) is available 24/7 — that is AI document help, not human support.
Creating your HOA, importing neighbors, connecting Stripe for online dues, and inviting board members. New boards can book a free 30-minute onboarding call.
Good Neighbor vs Board Automation ($300/year prepaid or $29/month), Essentials add-ons, Bank Sync, platform fees, and invoices from KindHOA.
Tell us what you expected, what happened, and which page you were on. Screenshots help. We take reports seriously — no invented turnaround promises.
Ideas from volunteer boards shape the product. Email feedback@kindhoa.com — we read every note, but cannot promise every request ships.
Send a note with your community name, what you were trying to do, and any error message you saw. We will walk you through it.
