Watercolor illustration of a home office desk with books
The Help Desk — support

Real help from a real neighbor.

Email support@kindhoa.com. A real person replies on weekdays — typically within a day. Priority email support is faster for Board Automation. No phone support, no live chat — just email from people who build KindHOA.

Reach us by email.

Email support@kindhoa.com. A real person replies on weekdays — typically within a day. Priority email support is faster for Board Automation.

KindHOA is HOA software from Kind Tech LLC — not KindHealth. We do not offer phone support or live chat. Board Automation's Smart Assistant (sparkles) is available 24/7 — that is AI document help, not human support.

No. 01— What we help with

Setup & onboarding

Creating your HOA, importing neighbors, connecting Stripe for online dues, and inviting board members. Written guides at kindhoa.com/how-it-works and kindhoa.com/migrate.

Billing & subscriptions

Good Neighbor vs Board Automation ($300/year prepaid or $29/month), Essentials add-ons, Bank Sync, platform fees, and invoices from KindHOA.

Bugs & something broken

Tell us what you expected, what happened, and which page you were on. Screenshots help. We take reports seriously — no invented turnaround promises.

Feature requests

Ideas from volunteer boards shape the product. Email feedback@kindhoa.com — we read every note, but cannot promise every request ships.

Still stuck?

Send a note with your community name, what you were trying to do, and any error message you saw. We will reply with the steps.