Watercolor illustration of a home office desk with books
The Library — every tool, gathered

HOA management features — dues, maintenance, documents & more.

Premium HOA software for self-managed boards: collect dues online, track maintenance, store CC&Rs, message residents, run formal elections, and manage violations — modern all-in-one ops at $0 forever or $29/mo flat.

Good Neighbor = complete Good Neighbor platform · Board Automation = automation, AI, and email broadcasts

Good Neighbor — $0 forever, no subscription. Online payments include KindHOA's platform fee plus Stripe processing; Connect account costs are billed by Stripe to your dues deposit account.

No. 01— Resident portal

Every neighbor gets a password-protected home base.

Residents do not need an account to pay — an emailed invoice link is enough for ACH or card. Creating a free account unlocks the neighbor directory, community feed, document library, payment history, maintenance and ARC tracking, and Formal Election ballots. Sign in on the web or native iOS and Android apps.

Boards connect the HOA bank through Stripe Connect so online dues deposit directly to the association account; KindHOA never stores card numbers. Good Neighbor includes the full resident portal. Board Automation adds email broadcasts, community-wide polls, and 24/7 Smart Assistant (AI — not human support).

What residents can do

Both plans

  • Pay dues from an emailed invoice link — no login required
  • Submit maintenance and home-change (ARC) requests once signed in
  • Read announcements on the public community website
  • Sign in on the web or native iOS and Android apps

What needs an account

Free resident login

  • Neighbor directory and community feed
  • Document library and payment history
  • Track maintenance, ARC, and violation status in one place
  • Cast Formal Election ballots when voting is open

Pay without an account

Both plans

Residents can pay from an emailed invoice link — no login required. Auto-pay available once they create an account.

Balance & payment history

Both plans

Signed-in residents see open invoices, receipts, and running balance in My dues.

Maintenance requests

Both plans

Submit common-area issues with a photo, track status, and message the board in thread.

ARC requests

Both plans

Homeowners upload plans or photos; the board reviews and notifies decisions in-app.

Documents & announcements

Both plans

With an account: community document library, announcements, neighbor directory, and community feed.

Formal Elections

Both plans

Secret-ballot voting with receipt verification when the board opens a formal election.

Honest limits

Portal features are on every plan. Good Neighbor caps some history and volume; Board Automation raises limits. Extra Storage adds +25 GB for $5/month on either plan.

Community file storage

Good Neighbor
5 GB — years of typical HOA docs & photos
Board Automation
25 GB — thousands of typical docs · expand +25 GB / $5/month

Feed history

Good Neighbor
2 months
Board Automation
3 years

Messages history

Good Neighbor
1 month
Board Automation
Attachments · 3-year history

Feed: photos per post

Good Neighbor
1
Board Automation
10

Calendar events / month

Good Neighbor
10
Board Automation
Unlimited

Announcements / month

Good Neighbor
5
Board Automation
Unlimited

Violations

Good Neighbor
10 active
Board Automation
Unlimited

Polls & voting

Good Neighbor
Board only
Board Automation
Community + board
Interactive demo — resident homeClick to enlarge
Interactive demo — resident dues balanceClick to enlarge
Interactive demo — maintenance request formClick to enlarge
Interactive demo — formal election votingClick to enlarge

Screens from the interactive demo (fictional Cedar Creek Estates).

No. 02— Money
Money

Collect dues, run the books, plan the year — without the bookkeeper.

A real-time finance hub: payments, transactions, fiscal-year budgets, treasurer reports, and reconciliation. Role-based access keeps the full HOA books visible to the board members who need them.

Online dues collection

Both plans

Residents pay via card or ACH. No more chasing checks.

Resident auto-pay

Both plans

Residents can save a card or bank account and pay invoices automatically.

Invoices & assessments

Both plans

Create individual or bulk invoices and track status in real time.

Snap a receipt

Board Automation

On your phone, photograph a receipt when your community has mobile capture. Review what KindHOA read, then file it under Financials, add the expense, or both.

Recurring dues schedule

Board Automation

Board Automation: set a schedule and invoices generate each cycle automatically.

Late-fee automation

Board Automation

Board Automation: configurable grace periods and automatic late-fee application.

Vendor bid portal

Board Automation

Board Automation: request quotes, compare bids, approve work, and pay vendors via ACH.

Fiscal-year budgets & variance

Both plans

Set your fiscal start month so dashboards line up with how the board plans.

Budget proposals → adopted

Both plans

Draft next year's category plan, then publish it into the official adopted budget.

Transactions & reconciliation

Both plans

Categorised money in and out, bank CSV/OFX import (free), and CPA export pack on all plans.

Bank Sync (optional)

Both plans

Connect in Essentials on any plan ($9/month or $89/year, two accounts included). Posted transactions land in Books → For review — match them, then mark reconciled when balances tie out. CSV and OFX import stay free.

Operating & reserve cash

Both plans

See spendable operating cash and reserve cash as separate balances, so the board always knows what it can spend and what is set aside.

Reserve health

Both plans

Mark reserve-designated bank accounts, list roofs and roads on a component schedule, and see percent funded against a straight-line target — on Good Neighbor and Board Automation.

Treasurer reports & 1120-H worksheets for your CPA

Both plans

Preview on Good Neighbor; Board Automation adds PDF/HTML/print packs and 1120-H worksheets your CPA can use to file.

Finances & paymentsPreview
OverviewMoney inMoney outBooks

Money in · this month

$12,82545 of 48 homes

April dues · $285 per home

Recent payments

Unit 42 — Johnson

$285.00Paid

Unit 15 — Martinez

$285.00Auto-pay

Unit 8 — Williams

$285.00Overdue
No. 10 · Cedar Creek Estates
No. 03— Operations
Operations

Every request gets a status, an audit trail, and a clear owner.

From architectural reviews to maintenance reports to violation tracking and physical mail (First-Class or Certified), the everyday work of a community organised in one quiet log.

Home improvements

Both plans

Residents submit home change requests with photos. The board reviews, votes, and notes the decision.

Board Discussion

Both plans

Private board-only thread on each request — align before the resident sees your reply. Good Neighbor and Board Automation.

Maintenance tracking

Both plans

Report issues, assign priority, and track progress. Link to vendor bids on Board Automation.

Violations & fines

Both plans

Document violations, send notices, and issue fines that auto-create invoices (up to 10 active on Good Neighbor).

Physical mail (print & mail)

Both plans

Send First-Class or Certified letters from Mailings — pay postage by card when you send (from $3.99). Templates on Good Neighbor; AI draft + 8% off on Board Automation.

Formal elections

Both plans

Director races & amendments — notice, sealed ballot, secret vote, inspector certification, PDF certificate. Included on Good Neighbor and Board Automation.

Polls & surveys

Both plans

Good Neighbor: board-only polls. Board Automation: community-wide voting with email reminders.

Volunteer board

Both plans

Request volunteers, track sign-ups, and coordinate via group chat.

Full audit trail

Both plans

Every action logged with who, what, and when. CSV export on Board Automation.

Custom forms & automation rules

Board Automation

Publish the intake forms your community actually needs. Route each request to the right people, and email a PDF report to outside contacts.

ARC official decision letters

Board Automation

Board Automation: send a decision the homeowner can keep — approved, denied, or more information — drafted from your rules, emailed, and saved on the request. Review and decide on every plan.

Meetings hub

Board Automation

Build the agenda and publish board-approved minutes when your community has the Meetings hub (Board Automation, and right now only some communities have it, including a slide deck from the agenda and PowerPoint export).

Official Committee Home

Board Automation

Chartered standing committees, board reports, and secretary pull into the Meetings agenda. Board Automation, and right now only some communities have it.

Community OperationsPreview
Home improvementsNeeds review

Fence installation — Unit 23

Waiting 2 days

MaintenanceIn progress

Sprinkler — Common area

Assigned this week

ViolationsNotice sent

Unapproved paint — Unit 7

Cure by Friday

MailingsIn transit

Annual meeting notice

First-Class · 48 homes

No. 09 · 4 open · Cedar Creek Estates
No. 04— Documents
Documents

Keep board and community documents where everyone can find them.

The filing cabinet lives with the board. Upload the budget, or photograph a covenant and a stack of minutes from your phone. Everyone opens the current version in the browser.

Scan a record

Board Automation

On your phone, photograph up to 10 pages when your community has mobile capture. Save the pictures, or Make PDF so each page becomes readable text in the document library.

Inline document preview

Both plans

Read PDFs in the browser — no downloading.

AI summary on upload

Board Automation

Board Automation auto-summarises drafts the moment they're uploaded.

Threaded discussion + @mentions

Both plans

Discuss the document and tag specific board members for attention.

Formal change requests

Both plans

Board members file structured requests. The submitter accepts or declines each one with a note.

Per-member sign-off

Both plans

Each board member formally approves. See at a glance who has, and who hasn't.

Controlled publishing

Both plans

Nothing goes live until requests are resolved and the document is marked ready.

DocumentsPreview

2026 Budget Proposal.pdf

Board only · ready to share when you are

Inline preview

2026 Budget Proposal.pdf

Uploaded yesterday

Board only

CC&Rs — Cedar Creek.pdf

Library

All residents

April board packet.pdf

Meeting docs

Board only
No. 12 · Cedar Creek Estates
No. 05— Communication
Communication

Every channel your community needs, in one place.

Announcements, direct messages, a community feed, push on iPhone, Android, and the web, and a public site — plus email to every household on Board Automation. When you want a real web address and official board@ email, Board Presence is $49.99/year in Essentials.

Announcements

Both plans

Post updates visible in-app and on your website. Email all residents on Board Automation.

Direct & group chat

Both plans

Real-time messaging between neighbours — 1:1 or named group conversations.

Community feed

Both plans

Social-style feed for posts, photos, comments, and reactions.

Push notifications

Both plans

Instant alerts on iOS, Android, and web.

Public community website

Both plans

A branded site with events, announcements, board info, home-change forms, and contact. Optional real web address (~$29.99/yr) in Essentials.

Board Presence — domain & board email

Essentials add-on

A real yourhoa.org plus official board@ addresses KindHOA sets up, with mail security so they look legitimate to Gmail and Outlook. $49.99/year in Essentials — Board Automation and KindHOA-hosted DNS.

Contact inbox

Both plans

Public contact form routes to the board inbox. Threaded replies via email.

AnnouncementsPreview

Pool hours updated

Board announcement · sent to all residents

The pool will now be open 7 AM – 9 PM daily through Labor Day. Enjoy.

In-appEmailPush

Messages

M

Mike T.

10 min

Quick question about the fence request timeline.

B

Board inbox

1 hr

Contact form: pool guest policy

No. 04 · iOS, Android & web push
Calendar— Reserve an amenity

The court is booked. A neighbor did it.

Neighbors open Calendar, tap Reserve an amenity, and take an open hour. The board sets the hours, how far ahead, and how many hours one home may hold in a week.

  • A taken hour says Reserved by a neighbor. Their name stays off the screen.
  • Close the court for maintenance, and the people who had that time are told.
  • Print one day for the fence. KindHOA does not charge a rental fee.
Reserve an amenityPreview
Community EventsReserve an amenity

Courts

Pickleball Court A

Open 7:00 AM – 9:00 PM

Sat, Oct 10, 2026 · HOA time

7:00–8:00 AM

Available

8:00–9:00 AM

Reserved by a neighbor

9:00–10:00 AM

Your Booking (Tap to cancel)

10:00–11:00 AM

Court resurfacing

Sat, Oct 10, 2026 · Cedar Creek Estates · a taken hour says Reserved by a neighbor
No. 06— Plus everything else

The little things, considered.

Every detail that makes KindHOA feel like it was designed by a neighbour — not assembled by a committee.

Document library

Both plans

Upload CC&Rs, bylaws, minutes — public, community, or board-only.

Board document review

Both plans

Drafts with inline preview, @mentions, and change requests. AI summaries on Board Automation.

AI document search

Board Automation

Ask questions grounded in uploaded documents via Smart Assistant.

Community calendar

Both plans

Official and resident events. Recurring events and email reminders on Board Automation.

Property management

Both plans

Track units, addresses, invite status, primary contacts, geocoded map.

Neighbour directory

Both plans

Searchable directory with privacy controls and CSV import. CSV export on Board Automation.

Role-based access

Both plans

Admin, board, and resident roles, with optional financial visibility for treasurers.

AI chat assistant

Board Automation

Residents and board chat with HOA-indexed docs from the sparkle button.

Help & how-to guides

Both plans

A built-in wiki with step-by-step guides for every feature.

Multi-account chart

Both plans

Operating, reserve, and special-assessment accounts kept neatly apart.

Move-in / move-out

Both plans

Track property transfers, transfer dues, archive old residents cleanly.

Email broadcasts

Board Automation

Send formatted emails to all residents for announcements, calendar, and polls.

Ready when your board is.

Start with the full Good Neighbor toolkit. Upgrade to Board Automation for automation, AI, email broadcasts, and higher limits.

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