Watercolor illustration of a sidewalk and community mailboxes

Migration guides

Move from your old HOA software in an afternoon.

No sales call required. Free PDF guides for the three platforms self managed HOAs leave most often. Each guide tells your office manager which export to pull, which columns to keep, and how to format them for Neighbors > Import CSV, plus a cutover checklist so you do not double charge residents on the switch.

Email support@kindhoa.com

Pick your old platform

From PayHOA

Map PayHOA owner exports to the neighbor CSV. Open balances are entered as invoices by hand after import.

Download PayHOA guide (PDF)Start KindHOA

From Buildium

Trim Buildium owner and tenant exports to the columns KindHOA's neighbor import accepts.

Download Buildium guide (PDF)Start KindHOA

From HOAStart

Convert HOAStart JSON to CSV with name, address, city, and state for Neighbors > Import CSV.

Download HOAStart guide (PDF)Start KindHOA

What imports vs what you recreate

The neighbor CSV import adds people and homes: each row needs full_name (or Name), address, city, and state. Optional columns are zip, email, phone, lot_number (or lot or residence), and is_primary. Everyone imports as a resident; board roles are set later in Neighbors. Open balances are not in that CSV. Enter each owner's amount due as an invoice in Finances. Bank activity can import from CSV or OFX per account, and past HOA expenses can import from a spreadsheet in Finances. You will upload governing documents, recreate active maintenance or ARC tickets, and rebuild in flight violations by hand. Most boards finish neighbor data in an afternoon.

Questions about your export? Email support@kindhoa.com. We do not offer phone or video calls.

Using a different platform?

We've done one off migrations from AppFolio, EasyHOA, HOAExpress, Vinteum, and spreadsheets. Email us a sample of one of your exports and we'll write you a mapping guide. After cutover, boards can also pick up a real community web address and official board@ email in Essentials so neighbors stop writing personal Gmail.