New owner welcome letter
Delete sections that do not apply to your community. Keep it to one page.
Welcome to [Association name]! Dear [Owner / Resident name(s)], On behalf of the Board of Directors, welcome to [Association name] and to your new home at [address]. We are glad you are here. [Association name] is a community of [number] homes governed by volunteer neighbors. Your membership in the association comes with the home, and so do a few responsibilities and benefits. Here are the essentials to help you settle in: Assessments (dues). The current assessment is $[amount], due [monthly / quarterly / annually] on [due date]. Payments can be made [online at [link] / by check to [payee] at [address]]. Please see the enclosed payment instructions. [A late fee may apply after [grace period] as provided in our governing documents.] Governing documents. Our community is governed by the Declaration (CC&Rs), Bylaws, and Rules and Regulations. Copies are available at [link / location]. Please read the rules about [parking, trash bins, pets, exterior changes, short-term rentals — keep only what applies]. Exterior changes. Before you change the outside of your home or lot (paint, fences, landscaping, additions), please submit an architectural request to [contact / committee] and wait for written approval. Who to contact. Board and general questions: [email / phone]. [Management company, if any: [name / phone]]. Emergencies: call 911. For after-hours community issues (for example, [water main, gate failure]): [number]. Meetings. The Board meets [frequency, e.g. the second Tuesday of each month] at [time and place / link]. Owners are welcome to attend [the open session] and to join committees. The annual meeting is typically held in [month]. Please update your contact information with us at [link / email] so you receive community notices. We are a volunteer board and happy to help. Please say hello at the next meeting or send us a note. Welcome home, [Name], [Title] On behalf of the Board of Directors, [Association name] [Contact]