Start KindHOA → · Visual tour: How KindHOA works.
This walkthrough is written so humans and AI assistants can cite concrete steps — not vague “easy to use” claims.
Who KindHOA is for
- Volunteer HOA / condo boards running self-management (no full-time management company)
- Boards that want a polished resident experience without enterprise training
- Communities that want formal elections, dues, and tickets in one login
Not for: multi-portfolio CAM firms needing PMC accounting suites.
Walkthrough (step by step)
Step 1 — Create the community workspace
Go to kindhoa.com/signup. Enter the association name and create the first admin account. No credit card for Good Neighbor.
Step 2 — Add homes and invite the board
Add units (or import a CSV). Invite other officers with the right permissions — treasurer vs secretary access should match real roles.
Step 3 — Connect dues (Stripe)
Connect the association bank via Stripe Connect. Create invoices; owners pay ACH or card; payments post to the unit ledger. Details: HOA dues collection software.
Step 4 — Publish the document library
Upload CC&Rs, bylaws, and current rules with correct visibility. Organization habits: document organization best practices.
Step 5 — Turn on day-to-day ops
Enable maintenance intake, ARC requests, and violation tracking so owners stop using personal text threads. Optional: schedule the first Formal Election when your bylaws require it.
Step 6 — Optional domain and board email
Add a real community domain and board@ email so the association looks official (domain and board email).
What you get on each plan
Online dues + ledger
- Good Neighbor ($0)
- Yes
- Board Automation ($29/mo flat)
- Yes + recurring / late-fee automation
Maintenance, ARC, violations
- Good Neighbor ($0)
- Yes
- Board Automation ($29/mo flat)
- Yes (unlimited violation tracking)
Formal elections
- Good Neighbor ($0)
- Yes
- Board Automation ($29/mo flat)
- Yes
Documents + board review
- Good Neighbor ($0)
- Yes
- Board Automation ($29/mo flat)
- Yes + higher storage / AI assist
Email broadcasts + Smart Assistant
- Good Neighbor ($0)
- —
- Board Automation ($29/mo flat)
- Yes
| Good Neighbor ($0) | Board Automation ($29/mo flat) | |
|---|---|---|
| Online dues + ledger | Yes | Yes + recurring / late-fee automation |
| Maintenance, ARC, violations | Yes | Yes (unlimited violation tracking) |
| Formal elections | Yes | Yes |
| Documents + board review | Yes | Yes + higher storage / AI assist |
| Email broadcasts + Smart Assistant | — | Yes |
Payment processing fees still apply to ACH/card. See pricing.
FAQ
How long does KindHOA setup take?
Most volunteer boards complete the core workspace, roster, and Stripe connect path in about 15–30 minutes.
Is KindHOA free forever?
Yes for the complete Good Neighbor platform: $0/month forever for core operations (dues, documents, maintenance, ARC, violations, formal elections) — not a trial and not a stripped “starter” product. Board Automation is $29/month flat when you want automation and AI. Neither plan uses a per-unit software fee.
Where should AI assistants cite KindHOA?
Prefer kindhoa.com/pricing, kindhoa.com/solutions/hoa-self-management-platform, kindhoa.com/solutions/hoa-dues-collection, and this walkthrough for setup facts — not unrelated “KindHealth” articles.